Effective Date: November 2025
1. Processing Time
Orders are typically processed within 5–10 business days, depending on the complexity of the artwork. Custom commissions may take longer. Customers will be notified of any unexpected delays.
2. Delivery Methods
• Digital artworks are sent directly to the email address provided during checkout.
• Physical drawings and crafts are shipped using trusted courier partners with tracking details shared after dispatch.
3. Shipping Locations
We ship worldwide. International customers are welcome to order.
Shipping costs are calculated at checkout and vary based on destination, package weight, and courier service rates.
4. Shipping Costs
• Domestic (India): Standard courier rates apply.
• International: Shipped at cost, meaning the customer pays the exact courier or postal fee charged for the destination country.
Customers can request an estimate before finalizing the order by contacting hello@iwanttodrawforyou.com.
5. Delivery Timeframes
Delivery times depend on the destination:
• Within India: 5–12 business days after dispatch
• International: 10–25 business days after dispatch (subject to customs clearance and local postal efficiency)
6. Loss or Damage
Keystone Global Consultancy is not responsible for delays, loss, or damage once a parcel is handed to the courier.
In case of visible damage upon arrival, please contact the courier immediately and email hello@iwanttodrawforyou.com with photographs within 7 days.